24/7 Assistance
Native Smokes 4 Cheap Customer Support
At Native Smokes 4 Cheap, we’re committed to providing exceptional customer support for all your native cigarette and tobacco product needs. Our dedicated team is available to assist you with ordering, shipping inquiries, product information, and any other questions you may have about our services.
Customer Support Hours by Province
We understand that our customers span across Canada, which is why we’ve tailored our support hours to accommodate different time zones. Whether you’re ordering native cigarettes in British Columbia or seeking smokeless tobacco options in Nova Scotia, our team is here to help during convenient hours for your location.
Central Provinces
Manitoba: 8 AM – 8 PM CST
Saskatchewan: 7 AM – 7 PM (CST – no DST) | 8 AM – 8 PM (CST)
Western Provinces
Alberta: 7 AM – 7 PM MST
British Columbia: 6 AM – 6 PM PST
Northern Territories
- Yukon, Northwest Territories, Nunavut: 6 AM – 6 PM MT (MST/MDT) | 9 AM – 9 PM ET (EST/EDT) | 8 AM – 8 PM CT (CST/CDT)
How to Reach Our Customer Support Team
We offer multiple ways to get in touch with our customer service representatives who are ready to assist you with any questions about your native cigarettes, cigarillos, smokeless tobacco, or vape products:
- Phone: 514-214-5265
- Email: hello@nativesmokes4cheap.com
- Live Chat: Available through our website during business hours
Our knowledgeable team can help with order tracking, product recommendations, shipping inquiries, and resolving any concerns with your purchase of tax-free tobacco products.
Submit your inquiry below
Frequently Asked Customer Support Questions
We’ve compiled answers to common questions our customers ask when ordering native cigarettes, cigarillos, and other tobacco products:
Ordering & Payment
You can easily place an order through our secure website by browsing our product selection, adding items to your cart, and completing the checkout process. You can also call our customer support team at 514-214-5265 for assistance with phone orders.
We accept Interac e-Transfer and credit card payments for all tobacco product orders.
There is no minimum order amount, but orders over $100 qualify for free shipping across Canada.
Shipping & Delivery
Delivery times vary by region:
- Most provinces: 2-3 business days via Canada Post Expedited
- Remote locations and Northern Territories: 4-7 business days
Yes, all our shipments of native cigarettes and tobacco products are packaged discreetly with no indication of the contents.
Yes, all orders shipped via Canada Post Expedited include tracking information, which will be sent to you once your order is processed.
Products & Availability
We carry a wide selection of popular native brands including Canadian Classics, Canadian Goose, Putters, Discount, DK, Dumont, Playfair, Rolled Gold, Saratoga, and more.
Yes, we offer a variety of flavored cigarillos and smokeless tobacco options.
Returns & Refunds
Due to the nature of tobacco products, we cannot accept returns once packages have been opened. If you receive damaged products or incorrect items, please contact our customer support team within 24 hours of delivery.
Contact our customer support team immediately at 514-214-5265 or hello@nativesmokes4cheap.com with your order number and photos of the issue.